What’s the one attribute, the single most important quality that you’ll find at the heart of every successful, high performing sales person? Is it social skill? Is it product knowledge? Trustworthiness? Determination? Persistence? Empathy?
A few months back I received a pitch letter from Amazon with a markedly negative tone. You’re not taking advantage of all the Prime benefits that you’re already paying for, it admonished. I could be watching all kinds of movies … Continue reading →
Seated at a desk, Bacall smolders up at Bogie. Bogie sizzles right back. “What do you think’s fair?” he asks, lighting her cigarette. “I’ll leave that to you,” she says as he lights his own. Their chemistry is so searing, … Continue reading →
These days it seems that, for a business to succeed, they’ve got to have a winning algorithm. A decade or so ago, Google clobbered Yahoo with its superior search algorithm, and it shows—in a nearly 7:1 usage rate. Netflix, Amazon, … Continue reading →